Salesforce.com Inc. (NYSE: ) and SAP SE (NYSE: ) are two top providers of (CRM) solutions to businesses of various sizes and industries. While Salesforce sells exclusively CRM-related applications, SAP offers a whole range of business management software in addition to its CRM products. Salesforce delivers CRM solutions to its customers exclusively through the cloud and mobile apps, whereas SAP still installs some of its CRM software on clients' on-premise computers, in addition to providing its own cloud and mobile app access. For their respective CRM products, Salesforce focuses on certain key CRM situations, compared to SAP's addressing most of the CRM issues. Download Lagu Anak Islami Gratis. CRM by Salesforce Salesforce is a pioneer in the use of (SaaS), whereby customers subscribe to software uses and pay as they go for accessing software via the cloud, as opposed to purchasing software licenses and then having the software installed on their computers.